Cancellation policy

Last Updated: June 26, 2026

Feminly offers certain products on a subscription basis for your convenience. This policy explains how subscriptions work, how billing is handled, and how you can cancel.

1. Enrollment

  • Subscription details, including price, billing frequency, and renewal terms, are clearly displayed before you complete your order.

2. Billing & Payment

  • By enrolling, you authorize us to charge your selected payment method on the recurring schedule you chose (e.g., monthly).
  • Subscription charges include product cost, applicable taxes, and shipping fees (if any).
  • If a payment fails, we may retry the charge or suspend your subscription until updated payment information is provided.

3. Renewals

  • Subscriptions automatically renew at the stated frequency (e.g., monthly) until cancelled.
  • You will be billed on the renewal date unless you cancel in advance.
  • Renewal reminders may be sent via email before your billing date, depending on your location and applicable law.

4. Cancellation

  • You may cancel your subscription at any time.
  • To avoid being charged for the next cycle, cancellations must be made at least 48 hours before the next scheduled billing date.
  • To cancel, contact us at hey@myfeminly.com or +1 (929) 560-4167.
  • Once cancelled, you will not be billed again. Any orders already processed will be shipped and covered under our Return & Refund Policy.

5. Returns & Refunds

  • Subscription orders are subject to the same conditions as one-time purchases under our Return & Refund Policy.
  • Refunds apply only to returned products in line with our policy; subscription charges already processed are not refundable once an order has shipped.

6. Modifications

  • You may update your subscription details (e.g., change delivery frequency, pause shipments, or update payment method) by contacting our customer support team at hey@myfeminly.com.

7. Contact Us

If you have questions about your subscription, billing, or cancellation, please contact us: